Multi Dwelling Units (Apartment Buildings, Condominums, Hotels)

SilverIP is able to offer either bulk Internet solutions for the property or individual sign-up solutions for the residents. Our solutions aim to increase the occupancy and value of your real estate. For buildings greater than 100 units, we offer custom-designed Internet solutions with carrier-grade bandwidth and dedicated support.

When it comes to your residents, we provide excellent service. SilverIP has a full time staff dedicated to monitor and manage the network 24/7 from our Network Operations Center in order to maximize bandwidth allocation and outage prevention. Even though we experience 99.99% uptime, we know there are needs for support. And when your tenant needs customer support, our knowledgeable, responsive, local customer service teams are just a phone call away. While we successfully resolve nearly 95% of technical issues over the phone, we do deploy on-site network technicians with an average response time of 2 hours to the tenant’s front door.

We cater our services to your desire. We have the flexibility to implement any regulations your management staff chooses, such as limiting bandwidth per port, bandwidth throttling to prevent hogging, limiting access to specific Internet services, and blocking of particular sites. SilverIP will continuously monitor the network for viruses and make best efforts to quarantine them. We can also create custom solutions to allow your management systems to interface with the building network and allow your staff to send notices to tenants, block access as needed, provide tenants with means to pay rent online, allow tenants to submit maintenance requests, view account balances, etc.

We have extensive experience in designing, installing, and supporting networks. Whether it is preconstruction or existing construction, SilverIP’s engineer consultants are willing and ready to help. Want wireless throughout the building? Let our consultants work with you to design ways to maximize signal strength. We have expertise in an assortment of Internet delivery methods, so regardless of the building’s location, SilverIP has the solution that best fits your needs: